Want to be part of the journey to reshape the core shopping experience for millions of customers across the world? The Everyday Essentials (EE) Experiences Team has a bold vision to deliver a world-class shopping experience that is effortless, habitual, and economical for EE customers and selling partners globally. Amazon's shopping experience is evolving, and more specifically, how brand-sponsored experiences work together with the organic EE experience to help customers discover new product types and engage more deeply with Amazon. The team is building the next generation of customer-facing product strategy across Homepage, Search, and Detail Page, with the goal of making Amazon the undisputed destination for discovery and meaningful brand engagement.
The Senior Product Manager – Technical sits at the intersection of customer experience, advertising, AI, and cross-organizational product strategy. You will own the end-to-end CX vision for how a brand builds loyal EE customers building new sponsored experiences throughout the customer journey — from the moment they land on the homepage to the moment they add to cart and then continue shopping. You will define the roadmap, drive alignment across Ads, Category, Search, BuyX, Personalization, NAS Design, and EE Experiences, and lead experiments that move metrics at scale.
Key job responsibilities
• Own and define the product strategy for how customers discover, compare, and a brand's portfolio of products — a cross-organizational initiative
• Partner with the top brands in Everyday Essentials to design customer experiences that drive brand engagement
• Lead the design and sequencing of UX patterns
• Drive goal alignment
• Define and track success metrics from a brand's perspective
• Serve as the primary product voice in senior leadership reviews and key brand contacts communicating strategy, tradeoffs, and sequencing with clarity
• Manage a complex stakeholder landscape
• Translate customer and brand research into actionable product requirements and prioritized roadmap investments
