Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .
A new exciting opportunity has arisen for an experienced professional to serve as the Associate Account Executive responsible for expanding our customer relationships with Specialty and Retail Pharmacies, taking our trade and patient support services to the next level. This individual will work closely internal and external Matrix Teams, facilitate resolution of pharmacy operational issues such as trade inventory levels, service and data contracts, and assist with various programmatic activities with access clients. S/he will leverage customer insights to enhance strategic, cross-functional business planning, and opportunity development.
Responsibilities
- Act as the primary point of contact between BMS, Specialty and Retail Pharmacies to drive appropriate access for our product portfolio, establish strong and sustainable relationships with multiple points of contact, and move BMS beyond supplier to strategic partnerships.
- Develop detailed key account management plans to build strong client relationships and support their speed to patients.
- Lead and/or manage the development, implementation, and assessment of service agreements with Specialty and Retail Pharmacies (as appropriate) for the delivery of products that require Risk Evaluation and Mitigation Strategies (REMS), serve as part of our close distribution network, and/or provide us with specific services and/or data.
- Management of assigned REMS dispensing accounts to ensure compliance with FDA mandated REMS program, regular interaction with Risk/Compliance on all REMS related matters at the SP level.
- Implement Quarterly Business Review meetings with contracted Specialty Pharmacies to monitor their progress and outcomes, understand the root causes of emerging challenges, and identify potential solutions.
- Demonstrate excellence in understanding of key customers, including but not limited to their internal structure, marketing strategy, medical and pharmacy reimbursement systems, and processes for disease management, and service delivery.
- Leverage customer insights to enhance strategic, cross functional business planning and opportunity development.
- Design and implement launch plans of BMS products into Specialty and Retail Pharmacies (as applicable).
- Facilitate the resolution of operational issues experienced by pharmacies including, but not limited to trade inventory levels, out-of-stock situations, channel data analysis, returns and product recalls.
- Work closely with internal/external Matrix Teams, analyze data to recognize trends and outliers, and identify innovative opportunities to enhance the efficiency for both BMS and pharmacies.
- Support Sr. Account Executives to manage the logistics of discount and rebate agreements, analyze commercial data, and assist with pre-launch/launch preparation for assigned products with payers, PBMs and other clients.
- Operate in full compliance to all applicable laws and comply with BMS policies and procedures.
Qualifications
- Bachelor's Degree in finance, business administration, healthcare management, or other related fields
- 3+ years of healthcare industry experience
- Pharma sales, market access, marketing and/or other related relevant work experience is required.
- Specialty and/or Retail Pharmacy experience is preferred
- Excellent communication and project management skills
- Sense of urgency and organization capacity
- Working knowledge of Microsoft Suite (Excel, Word, PowerPoint)
- Fully bilingual: English and Spanish
Competences
- Strategic Thinking
- Analytical skills
- Problem-solving
- Customer focus
- Team Collaboration
- Communicates effectively
- Business Insights
- Financial Acumen
- Time Management
If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as Transforming patients' lives through science™ , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ eeo -accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
