Title:
Functional Support Analyst, Microsoft Dynamics FinOps
KBR — Delivering Solutions, Changing the World.
KBR brings together the best and brightest to deliver science, technology and engineering solutions that help governments and companies around the world accomplish their most critical missions and objectives.
In everything we do, we are guided by our ONE KBR Values:
We Value Our People – We create diverse, inclusive environments in which each person can feel safe, respected and valued, and where everyone has opportunities to grow and reach their full potential.
We Deliver – We are uncompromising in our commitment to deliver innovative, high-quality, technology-led solutions for our customers and exceptional, sustainable value for all our stakeholders.
We Are People of Integrity – We value honesty, trust, courage, fairness, prudence and tenacity. We believe doing what’s right for the planet, the communities where we work, and our people is good for business.
We Empower – We empower our people with a shared purpose, the right tools and the supportive culture they need to be proactive decision-makers, to be adaptive to change, and to succeed.
We Are a Team of Teams – We have a will to succeed, but we value the achievements of our team of teams over individual accomplishments. Our collective focus makes us a better, stronger, more effective company.
We have also embedded environmental, social and governance (ESG) principles in every business operation and corporate function. Not only are we committed to operating safely, sustainably and equitably, but we are also committed to using our capabilities and expertise to help our customers accomplish their sustainability goals. Worldwide, KBR employs a diverse workforce approximately 29,000 people strong, with customers in more than 80 countries and operations in 40 countries. At KBR, We Deliver.
ABOUT THE OPPORTUNITY
KBR is looking for a Functional Support Analyst, Microsoft Dynamics FinOps to work in our Leatherhead offices.
The successful candidate will work within the Enterprise Systems Team (EST) of dedicated professionals responsible for the setup, configuration and ongoing support of KBR’s MS Dynamics D365 ERP System used globally. The role is best suited for an individual that enjoys an element of variety in their working life, with the ability to adapt to challenges and turn them into process and or/systems improvements whilst ensuring compliance with the company’s global policies and procedures.
This exciting opportunity will see the candidate working closely with key stakeholders at all levels of the organization. The ability to interact and communicate with internal and external customers is essential to support the business. The role is responsible for understanding the business processes, internal controls, integrations, interfaces and inter-dependencies of the system within the KBR infrastructure and the configuration of the ERP to meet those business needs.
KBR are implementing three products from the MS Dynamics 365 suite:
- Finance and Operations
- Project Operations
- Invoice Capture
Daily Responsibilities:
Systems Analysis – analyze current system to pinpoint strengths and weaknesses for potential optimization.
Requirements elicitation – collecting, understanding and documenting the functional and non-functional requirements for change initiatives and translating them into user stories, ensuring they are well defined and read for development.
Process modelling – create AS-IS and TO-BE process maps and user stories as part of a transition initiative.
Prioritization – working in close collaboration with the relevant stakeholders to gain approval and prioritization for identified initiatives.
Configuration – understand existing system configuration, be responsible for impact evaluation on the ERP or other systems should configuration change. Provide impact analysis and guidance of proposed configuration changes.
Configuration documentation – document and maintain configuration documentation
Workflows – understand workflow capabilities, create and maintain
Support – Day to day support and administration activities. This is inclusive of support required through ERP upgrade cycles.
Issue Resolution – investigate, determine cause, manage through to resolution.
Functional design documentation – when required, produce functional design documentation to the standard that they can be passed to IT for development.
Testing – produce test scenarios, test scripts, execute and document results to support the promotion to production lifecycle for enhancement, bugs and upgrades.
User Training – Creation and maintenance of user guide materials, constant evolution of best practice delivery methods and technologies. Delivery of training either in person or via communication streams to small or large audiences.
Reporting – Work with the reporting streams to ensure that all in-house reporting meets the business need.
Qualified Candidates will:
Demonstrate a good understanding of MS Dynamics D365 Finance and Operations
Demonstrate good working knowledge of IT technologies
Proven record of accomplishment of systems support/implementation
Excellent communication skills – verbal and written.
Skilled in translating and explaining complex data problems in easily understood, clear and concise terms.
Strong presentation skills and comfortable presenting.
Ability to understand both the bigger picture as well as individual tasks.
Forward thinking, receptive to innovative ideas and suggestions, flexible, and able to look beyond the current way of doing things.
Ability to work across multiple initiatives adjusting to shifting priorities.
Dedicated team player and role model, capable of gaining trust and support of team and customers.
Proactive and able to work under own initiative.
Solid work ethic with attention to detail.
Organized – ability to plan, prioritize and delegate where required.
Required Qualifications
Bachelor’s degree or higher or equivalent experience (preferred but not required)
An understanding of typical P2P processes.
Experience supporting large user groups.
Excellent stakeholder management skills, with experience of continuous stakeholder collaboration to gather and refine business requirements as well as keeping the stakeholder at the heart of design and development, implementation of change initiatives.
Experience working in fast-moving, agile, dynamic environment.
Excellent communication skills and the ability to communicate appropriately at all levels of the business, this includes written and verbal communications as well as visualizations.
Excellent analytical skills with the ability to define and resolve problems methodically and logically.
Demonstrated capability to work both independently and under the direction of experienced
Oracle and SQL Server Database technologies including a high proficiency in SQL. (preferred)
Experience understanding and analyzing information relating to complex programmers such as risks, dependencies, issues and benefits. (preferred)
KBR Company Information
When you become part of the KBR team, your opportunities are endless. Through collaboration with our customers, we’re defining tomorrow’s challenges, then providing the solutions and services to overcome those challenges, always maintaining our commitment to total safety and reliability.
At KBR, we partner with government and industry clients to provide purposeful and comprehensive solutions with an emphasis on efficiency and safety. With a full portfolio of services, proprietary technologies and expertise, our employees are ready to handle projects and missions throughout their entire lifecycle, from planning and design to sustainability and maintenance. Whether at the bottom of the ocean or in outer space, our clients trust us to deliver the impossible on a daily basis.
Working at KBR means being rewarded for your contributions. In addition to competitive benefits and professional development, our people are empowered to use all their potential, creating meaningful change for themselves and our clients. We attract the best minds in the world because our expertise thrives on creativity, resourcefulness and collaboration. That is how we supply our clients with cutting-edge solutions and services.
As the needs of the world change, we’re ready to respond and guide the way forward with strategic, sustainable, and technological advancements grounded in more than a century of practical application and execution.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
KBR Benefits
KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.
Click here to learn more: KBR Benefits
Inclusion and Diversity at KBR
At KBR, we are passionate about our people, sustainability, and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of team’s philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer. We Deliver – Together. Click here to learn more: Inclusion and Diversity at KBR
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At KBR, we are passionate about our people, sustainability, and our Zero Harm culture.
These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of team’s philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
