Title:
Network Operations Controller (Supporting NASA at Johnson Space Center)
Belong. Connect. Grow. with KBR!
Around here, we define the future.
We are a company of innovators, thinkers, creators, explorers, volunteers, and dreamers. But we all share one goal: to improve the world responsibly and safely.
KBR is looking for a qualified candidate to join the Mission Systems Operation Contract (MSOC) team at the Johnson Space Center (JSC) to work in a fast-paced dynamic environment while facilitating real-time operational configurations for mission, simulation, and test activities. The candidate will train to become a certified Network Operations Controller (NOC). The NOC coordinates, controls, monitors, and ensures the integrity of the configuration, distribution, and operations of all data communications equipment data circuits and their interfaces Internal to MCC and between the International Partners, ISS network, internal and external users (e.g., Marshall Space Flight Center (MSFC), Goddard Space Flight Center (GSFC), Jet Propulsion Laboratory (JPL), European Space Agency (ESA) Japan Aerospace Exploration Agency (JAXA), and Canadian Space Agency (CSA). The Controller ensures the continuity, availability, and integrity of MCC communications circuits, processing, and distribution systems required for the International Space Station (ISS) real-time mission, simulations, and test activities, to include visiting vehicles.
NOC supports 24/7, 365 operations. The candidate will be expected to rotate between all shifts and work weekends and holidays on a periodic basis. Once certified, the candidate will earn both shift differential and certification pay.
Responsibilities:
1. Coordinates, controls, and monitors the configuration and operation of all LAN/WAN, data communications circuits and equipment between JSC, Goddard Space Flight Center (GSFC), Ground Network/Space Network (GN/SN), Kennedy Space Center (KSC), Deep Space Network (DSN) and Marshall Space Flight Center (MSFC), during ISS mission, simulations, and test support.
2. Initiates activities and configures equipment for use accordance with the operational schedules.
3. Participates, updates, and generates inputs to documentation reviews which include Mission Operations Handbook (MOH), Flight Control Operations Handbook (FCOH), NOC Local Operating Procedures, etc.
4. Technical representative at technical meetings, conferences, or working groups related to maintaining or updating a flight-ready system and provides technical presentations when required.
5. Participates in the training of NOC trainees in assigned areas of the Network Operations Controller Training and Certification Plan.
6. Conducts integrity testing on MCC internal and external data communication circuits, satellite links, and communications equipment required to support scheduled and non-scheduled MCC ISS-related operations.
7. Identifies data communications equipment and circuit problems, initiates and leads fault isolation efforts until resolution.
8. Communicates status of data communications circuits and associated equipment to the MCC Operations Team (OT) Mission Representatives, Ground Controller (GC), affected OT positions and participants within the NASA Communications Network during ISS related activities.
9. Provides comprehensive end-of-shift Network Operations Controller status summaries to the MCC Ground Controller (GC), and other reports as required during mission and non-mission support activities.
10. Maintains detailed Network Operations Controller Console logs with attention to communications of information necessary for subsequent controller operation or detailed follow-up of problem isolation.
11. Performs other job-related branch tasks as assigned by the Operations Support Manager and Lead Controller.
12. The expected time to acquire the necessary skills to perform the above duties is 10-12 months.
Education & Experience:
Bachelor Science degree in a related field. Experience with Ground Network/Space Network digital communications; Military Tactical/Satellite equipment maintenance or operations; Satellite or Ground Communications Technical Control Facility maintenance or operations, or other related digital communications operational related disciplines.
Skill Mix:
Broad background in maintenance and/or operations of ground digital communications systems, basic Wide Area Network/Local Area Network (WAN/LAN) communications and Network Management capabilities, Linux and PC Windows applications experience highly desirable.
KBR Benefits
KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.
Click here to learn more: KBR Benefits | KBR
Inclusion and Diversity at KBR
At KBR, we are passionate about our people, sustainability, and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of team’s philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer. We Deliver – Together.
Click here to learn more: Inclusion and Diversity at KBR
At KBR, we are passionate about our people, sustainability, and our Zero Harm culture.
These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of team’s philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
