Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)
Job Summary
Comcast’s AI Technologies team is responsible for providing services and capabilities that transform our product, customer, and employee experiences with machine learning and artificial intelligence. We enable everyone in the company to innovate and create business value with AI. The AI Technologies team is a part of Comcast’s broader Technology, Product, and Experience (TPX) organization that’s responsible for developing and delivering the products that define and transform the customer experience.
As Sr UX Designer on the AI Technologies team, you will design user interfaces for AI-powered platforms and applications. One such platform is Ask Me Anything (AMA), a self-service platform for creating question and answer experiences and agentic workflows powered by Generative AI. You will have a hand in designing the user interfaces for platforms and applications like AMA that our engineers and product managers use on a daily basis. You will also work directly with key stakeholders to design proof-of-concept experiences, showing how AI can be leveraged to bring to life new features in Comcast’s applications.
Job Description
Core Responsibilities
User Research & Analysis – Conduct user research through interviews, surveys, and usability testing to understand user needs and behaviors. Analyze research to create personas, journey maps, and workflows.
Wireframing & Prototyping – Create wireframes, interactive prototypes, and mockups using tools like Figma. Present and iterate designs based on stakeholder feedback.Plan and execute usability tests to validate designs and identify areas for improvement.
Visual & Technical Design – Designs user interfaces that are visually appealing and aligned with organization objectives. Creates or leverages existing design systems, patterns, and components to ensure consistency across platforms.
Project Management – Prioritizes and manages multiple projects, ensuring timely delivery of high-quality design assets. Communicates progress, challenges, and outcomes to stakeholders effectively.
Employees at all levels are expected to:
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
User Experience (UX) Research; User Experience (UX) Design; Ideation; User Experience (UX); Customer Feedback; User Experience (UX) Testing
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
10 Years +, 5-7 Years, 2-5 Years, 0-2 Years, 15 Years +, 7-10 Years
