What does a successful Director, Sales Academy do at Fiserv?
As the Director, Sales Academy, you will be part of the Enterprise Talent & Development team and at the center of organizational learning and development across Fiserv. You will manage the early career Sales Academy program and ensure program associates and their managers are supported for a variety of programmatic requirements and enjoy problem solving.
You will help lead and deliver unparalleled client satisfaction and help monitor, track and report out to senior leader stakeholders on key program metrics including retention rate, performance tracking, and assessments (during program and post program).
What you will do:
- Expand Sales Academy offerings in alignment with corporate rotational programs.
- Build a consistent scalable pipeline model in partnership with HR and business leaders.
- Collaborate with rotation managers to ensure rigor around performance, engagement and future assignments/rotations.
- Identify efficiencies and process improvement opportunities to increase engagement and accelerate time to productivity.
What you will need to have:
- 8+ years of an equivalent combination of educational background, related experience and/or military experience.
- 5+ years of experience in a Sales, HR, Learning & Development.
- 5+ years Program Management experience.
- Proficiency with MS Office, specifically using VLOOKUP functions and creating Pivot tables in Excel.
What would be great to have:
- Project management expertise
- A passion for early career development
- Leadership experience
- Virtual and in-person event planning experience
Important info about this role:
- We’re better together. This role is fully on-site.
- To be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.
- This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
Perks at Work:
- We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
- Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
- Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
- Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
- Prioritize your health with a variety of medical, dental, vision, life, and disability insurance options and a range of well-being resources through our Fuel Your Life program.
- Advance your career with training, development, certification, and internal mobility opportunities.
- Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
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