Overview
Job Summary
The Director Technology UR is accountable for leading United Rotorcraft’s (UR) technology strategy and operations, spanning both information technology (IT) and operational technology (OT). This role ensures secure, reliable, and scalable technology services to enable business performance, compliance readiness, and future growth. Responsibilities include oversight of infrastructure, ERP and business systems, OT enablement, cybersecurity posture, vendor management, and integration with Corporate IT. The Director partners closely with UR Compliance, Operations, and other functions to ensure technology systems support DFARS/NIST/CMMC requirements.
Essential Functions and Responsibilities include the following:
- Provide leadership for UR’s technology environment (IT and OT), including systems, infrastructure, cybersecurity posture, and business applications
- Oversee ERP roadmap and support business process automation and integration projects
- Drive operational reliability and security of UR networks, systems, and plant-floor (OT) technology
- Partner with Corporate IT to ensure alignment with enterprise standards, governance, and security requirements
- Support DFARS/NIST/CMMC readiness by ensuring UR technology systems and practices align with compliance requirements in collaboration with internal stakeholders
- Develop technological roadmaps to support UR’s business strategy, productivity, and customer experience (e.g., digital tools, Tech Pub website)
- Lead vendor engagement, contract negotiation, and performance management to ensure value delivery
- Establish and monitor KPIs, service levels, and technology performance dashboards
- Build and manage annual technology budgets; track and report on cost, risk, and project performance
- Sponsor and coach continuous improvement initiatives in technology systems and processes, working with the internal stakeholder and external partners
- Other duties as assigned
Additional Job Requirements
- Regular scheduled attendance
- Indicate the percentage of time spent traveling:
Subject to applicable laws and Air Method’s policies, regular attendance is an essential function of the position. All employees must follow Air Methods’ employment practices and policies.
Supervisory Responsibilities
This position is responsible for overseeing all aspects of UR Technology including infrastructure, services, cybersecurity, and related support functions, along with the people who deliver and support these areas, either directly or indirectly. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, selecting, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems. For exempt managers: managers that carry out these responsibilities for two or more employees will have significant input in hiring and termination decisions.
Qualifications
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with applicable laws, Air Methods will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position.
Education & Experience
- Bachelor’s degree (BS/BA) in Information Systems, Engineering, or related field and ten (10) or more years related experience and/or training, or equivalent combination of education and experience
- Master’s degree preferred
- 10+ years of progressive experience in technology management, including IT infrastructure, OT systems, and business applications
- Experience working in regulated environments (defense/aerospace preferred), including DFARS/NIST/CMMC compliance support
- Proven success leading ERP upgrades, migrations, and system integration projects
- Demonstrated ability to partner with corporate IT while addressing business-unit needs
Skills
- Cybersecurity Leadership & Compliance Alignment: Knowledge of CMMC Level 2, NIST 800-171, DFARS, and ability to ensure UR technology systems support compliance requirements in collaboration with compliance and other functional leaders
- ERP Strategy & Systems Thinking: Experience leading ERP evaluation, selection, and implementation, with the ability to assess business requirements, minimize workarounds, and align technology to long-term business needs
- Business Intelligence & Analytics: Skilled in designing and executing BI/analytics strategies, leveraging tools like Power BI, Tableau, or equivalent, to provide actionable insights for leadership
- Automation & AI Application: Ability to identify opportunities for workflow automation, AI/ML integration, and software efficiencies that improve productivity and reduce risk
- IT & Operational Technology Infrastructure & Architecture: Strong background in IT networking, cabling, security, cloud, and enterprise architecture, plus OT systems, including planning for scalability, integration, and relocation scenarios
- Business & Financial Acumen: Ability to develop and present business cases, build budgets, and connect technology investments to business outcomes
- Cross-Functional Collaboration & Influence: Demonstrated ability to work across business units and with Corporate IT, managing vendors, third parties, and stakeholders to achieve alignment and results
- Strategic & Change Leadership: Proven skills in translating business strategy into technological roadmaps, leading teams through change, and building a culture of innovation, security, and accountability
Computer Skills
- Advanced with Microsoft Office Suite, including PowerPoint, Visio, Word, Excel, Project, and SharePoint
- Familiarity with ERP platforms, IT/OT infrastructure, cloud services, and cybersecurity toolsets environment
Certificates, Licenses, Registrations
- Relevant certifications in cybersecurity (e.g., CISSP, CISM), project management (e.g., PMP, PRINCE2, Agile/Scrum), and IT/OT systems (e.g., Microsoft, Cisco, AWS, ISA/IEC 62443) preferred
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.
Air Methods is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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