Career Area:
Sales
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Description
At Caterpillar, we’re committed to our customers, who build a better, more sustainable world with our products, services and solutions. We understand and show the value of why they should choose us. We’re exploring new ideas and opportunities – innovating to discover the breakthroughs necessary for tomorrow’s growth. Through it all, we are one team– creating and delivering world-class products, services and solutions superior to the competition. Learn more about the Caterpillar Experience
The Opportunity
This position is for the newly created Customer Solutions Growth Regions Division AFR and ME-E (formally AME, CIS) Sales & Operations Demand Manager that has responsibility to coordinate and lead sales and operations process through cross functional teams to establish sales plan and shape demand with focus on delivering business results and customer satisfaction.
You will be responsible for training, leading, guiding teams, communicating key priorities, and executing the sales and operations process by providing analysis and recommendations for leaders, while also driving process improvements.
What You Will Do:
- Subject matter expert and leader for Regional GCI S&OP
- Facilitates collaboration with Machine Forecasters, Product Groups, and Industry leadership to develop the Unconstrained Forecast monthly
- Creates the content and leads the monthly region Demand Review meetings
- Evaluates and Approves monthly One Forecast requests from Dealers
- Reviews and Approves monthly Over Order Requests from Dealers
- Leads MOS Target setting process for Cat and Dealers
- Leader for regional exceptions to the S&OP processes due to outside events
- Provides S&OP process training to new reps, Dealers
- Leads or Participates in S&OP process improvement projects and teams
- Completes Ad hoc analysis as requested
What You Have:
- Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
- Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
- Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
- Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Core Competencies
- Fluent in English required. Fluent in Arabic optional.
- The position typically requires a college or university degree, with six to eight years of progressively responsible job-related experience, or nine to twelve years of business and/or technical related work experience.
- Good human relations skills are required to develop a cooperative working relationship with others inside and outside the department.
Additional Information:
About Caterpillar
Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. Caterpillar does business on every continent, principally operating through three primary segments – Construction Industries, Resource Industries and Energy & Transportation – and providing financing and related services through our Financial Products segment.
Posting Dates:
January 7, 2026 - January 13, 2026
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
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