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Support the installation, configuration, customization, and ongoing maintenance of Active Directory governance and directory management tools, ensuring a secure, stable, and compliant identity platform.
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Support core operational processes for Active Directory, including promoting and demoting domain controllers, maintaining Sites and Services, performing routine health checks, and applying patches and upgrades to directory management systems.
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Review and update technical and operational documentation to ensure accuracy, consistency, and effective knowledge sharing.
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Participate in production support for Sev 1 and Sev 2 incidents, assisting with troubleshooting, remediation, and service restoration in collaboration with senior team members.
Qualifications You Must Have:
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Typically requires a University Degree or equivalent experience and minimum 2 years prior relevant experience
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Experience supporting large, multi-forest Active Directory environments
Qualifications We Prefer:
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Works independently with minimal supervision and provides clear, documented updates and metrics
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Learns new tools and concepts quickly
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Knowledge of change management processes
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Working knowledge in scripting (PowerShell)
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Experience with One Identity Active Roles
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Familiar with reviewing logs using Splunk
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Strong team collaboration and problem-solving skills
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Able to troubleshoot complex issues with limited guidance
Work Location
This is a hybrid role, Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.
What We Offer: Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
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