Company Description
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
From NBCUniversal, Hayu is the first all-reality subscription video-on-demand streaming service of its kind – offering every episode and every season of a broad selection of reality TV franchises, all in one place. Available in over 45 international markets including Australia, Canada, United Kingdom, on a full array of devices (mobile, tablet, laptop, connected TVs and selected consoles) at www.Hayu.com.
Hayu offers a world of endless reality TV, with over 300 shows, over 9,000 episodes, and a selection of movies available to download and watch on the go – all ad-free. The majority of shows stream on the service the same day as the USA, including The Real Housewives, Below Deck and Million Dollar Listing TV franchises. Discover Hayu’s sub-genres of reality content: Home & Design, Dating, Fashion and True Crime.
This is a unique opportunity to join an SVOD service at a hugely exciting time and play an integral role in the international expansion of a brand that has experienced rapid growth in a short period of time, within an environment that is hard working, fast paced and truly collaborative.
Job Description
The Social Media Coordinator supports the day-to-day execution of Hayu’s organic social media activity, working closely with the Social Media Manager and the wider performance marketing team to help deliver engaging, high-quality content across platforms.
This role is ideal for an early-career social media professional looking to build hands-on experience across publishing, reporting, content coordination, and live social moments within a fast-paced entertainment environment. The role also provides on-the-ground support for UK-based events and activations, helping to amplify key moments through social media.
Sitting within the performance marketing team, the Social Media Coordinator collaborates closely with senior marketing stakeholders, including subscriber acquisition, brand, PR, paid media, and creative teams, to support integrated campaign delivery and ensure social activity aligns with wider marketing priorities.
Key Responsibilities:
Social Media Execution & Publishing
- Support the scheduling and publishing of content across Hayu’s organic social media channels (e.g. Instagram, TikTok, X, Facebook, Reddit).
- Ensure content is published accurately, on time, and in line with brand guidelines and tone of voice.
- Assist with day-to-day community management, including monitoring comments, messages, and social conversations.
Content Coordination & Support
- Support the briefing and coordination of social content with internal creative teams and external agencies.
- Assist with copywriting, asset selection, formatting, and versioning for different platforms.
- Help identify reactive content opportunities around reality TV moments, trends, and live conversations.
UK Events & On-the-Ground Support
- Support UK-based brand and talent events through on-site content capture where required in collaboration with in-house creative team (e.g. short-form video, Stories, behind-the-scenes moments).
- Work with the brand team to help amplify events and activations through real-time and post-event social content.
Reporting & Performance Support
- Assist in compiling regular social media performance reports, including engagement, reach, follower growth, and content performance.
- Support insight gathering to inform content optimisation and future planning.
Cross-Team Collaboration
- Work closely with the Social Media Manager and senior stakeholders within the team to support integrated social and growth initiatives.
- Collaborate with brand, paid media, PR, and creative teams to ensure social activity supports wider marketing objectives.
- Act as a reliable executional support point to ensure smooth day-to-day running of the social function.
- Support the delivery of social activity aligned to agreed priorities and direction set at a wider marketing and business level.
Qualifications
Basic Requirements:
- Experience in social media, digital marketing, or content coordination (agency or in-house).
- Strong interest in social media platforms, trends, and pop culture, particularly reality TV and entertainment.
- Good organisational skills and attention to detail.
- Confident written communication skills and an eye for social-first content.
- Comfortable working across multiple tasks and priorities in a fast-paced environment.
- Familiarity with social media scheduling and reporting tools is desirable.
- Willingness to support occasional out-of-hours or on-site event activity where required.
The responsibilities associated with this position are not limited to the above description and may be modified at any time by the Company.
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].
