At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
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Job Function:
Marketing
Job Sub Function:
Product Management
Job Category:
Professional
All Job Posting Locations:
High Wycombe, Buckinghamshire, United Kingdom
Job Description:
J&J Innovative Medicine – Cell Therapy Account Lead (CTAL)
Location – Field Based – National Role
Company background & culture
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at https://www.jnj.com/.
Context: CAR-T is a unique class of treatment, involving a complex process for the hospitals that will (i) play a meaningful role in the manufacturing process through cell collection and storage and (ii) deliver the treatment to patients and ensure appropriate follow-up. Several investigational CAR-T products will come to the market in the coming years, and hospitals will need to be certified. While clinical profile will remain essential, the user experience, and the ease of getting set up will be critical.
Overall purpose of the role
The CTAL is a business-level partner to the site CAR-T lead physician, hospital management and Quality team. They are responsible for developing the overall Johnson & Johnson (J&J) cell therapy site strategic business plan, including contracting, training and other steps involved in the qualification of hospital treatment centres to be able to treat patients with J&J cell and gene therapies.
This person will also be operating as One Face to the site for set up and certification, and responsible for delivering best in class experience. The CTAL also acts as the key partner during operations and assist sites in ongoing capacity optimisation. You will develop the operational educational and solutions design plan for the centres as well as for UK customer facing teams.
Main areas of responsibility
Develops overall J&J IM cell therapy sites strategic plan
- Activates sites and establishes relationships with key partners / decision makers for certification purposes only
- Develop strategic key business questions finding opportunities to develop & influence the cross-functional tactical plan
- Identify & implement operationally new initiatives, updated training materials, processes and systems updates including strategic projects led by the Business Unit to improve operations in centres managing CAR-T sustaining efficiency and higher patient reach
- Develop and deliver appropriate plans to improve CART patient management and sharing best practices across the network of UK CART centres & the EMEA region
Operates as One face to the site to enable best in class experience during site setup & certification
- Develops and co-delivers site certification and training strategy
- Coordinates all J&J collaborators around sites, including the Site Certification Team, the EMEA COE and the OpCo/cluster medical teams
- Influence and develop the EMEA regional COE to ensure the strategic and tactical plans will be fit for purpose for the UK and successfully differentiate us vs competition
- Drives contracting process by working with legal professionals to ensure it is streamlined for hospital team
- Works with the Supply chain, quality, regulatory, legal, compliance and medical teams to establish site protocols and processes around CAR-T
- Ensures implementation of cell therapy operations into hospital guidelines
- Orchestrates delivery of site certification training, coordinating appropriate J&J IM partners including supply chain and medical
- Coordinates final site certification
Proactively assist sites in ongoing optimisation of processes and infrastructure, including:
- Assists sites in throughput planning
- Supports sites in capacity expansion or new indications and workflow changes
- Leads all aspects of ongoing site audits and inspections
- Support centres to scale-up their CART operations via deployment of spoke and hub models to improve the access to patients
Role Requirements
- Critical thinking, ability to implement business plans, good communication and negotiation skills
- Ability to nurture senior level relationships and build partnerships with collaborators
- Understanding of dynamics in sophisticated organisations and ability to influence people
- Strong therapy area, disease and product knowledge
- Prior CAR-T experience strongly preferred but equivalent experience considered
- Deep understanding of UK hospital operations
- Strong project management skills
- English proficiency
Background
- Advanced degree in life sciences and / or business or equivalent experience
- Bio/pharma experience needed, haematology / oncology or cell therapy experience strongly preferred
- Experience in a CRO, Field Medical or Local access or Supply Chain is appreciated
- At least 5 years of prior experience in key account management in a healthcare environment
- Project management and hospital experience
What type of mark will you make?
By joining Johnson & Johnson you will find boundless opportunities to craft your path & amplify your impact inside & outside our walls. And with our commitment to be the world’s healthiest workforce you can strengthen your body as well and your mind.
When you work at Johnson & Johnson you can touch over a Billion lives worldwide every day. And when you apply your talent to our collective purpose there’s no end to the lasting impact we can make together. And that changes everything.
What’s in it for you?
It’s important to us that you feel you can bring your whole self to work; at Johnson & Johnson we provide an environment for you to fulfil your career aspirations as well as promoting your physical and mental wellbeing.
As part of our offering, you will receive a competitive compensation and benefits package as well as benefits that can be tailored to what is valuable to you throughout different stages of your life.
Examples of this include private healthcare, Retail Vouchers, Discounted & Subsidised Gym memberships and you can get to support community projects as part of our global Corporate Social Responsibility programme.
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All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com
Office Location:
We are pleased to announce that from mid-2026, our offices in Wokingham and High Wycombe will move into a modern Johnson & Johnson office in central Maidenhead, conveniently situated next to the train station.
Required Skills:
Business Planning, Cell and Gene Therapy, Stakeholder Relationship Management
Preferred Skills:
Brand Marketing, Brand Positioning Strategy, Business Storytelling, Customer Centricity, Customer Intelligence, Data Analysis, Data-Driven Decision Making, Digital Strategy, Execution Focus, Financial Analysis, Industry Analysis, Operational Excellence, Process Improvements, Product Development Lifecycle, Product Management, Product Portfolio Management, Product Strategies, Stakeholder Management, Strategic Thinking, Technical Credibility
