About this Position As a Logistics, Planning & Operations Analyst, you play a vital role in ensuring that customer orders move seamlessly through our supply chain. Your work directly supports service reliability, on‑time performance, and the overall customer experience.
You’ll be part of a collaborative network that includes Customer Service, Warehouse & Distribution Centers, Carriers, and several internal support teams. In this environment, you’ll have the opportunity to troubleshoot challenges, propose improvements, and strengthen cross-functional communication. This role is ideal for someone who enjoys operational problem-solving, thrives in a fast-paced logistics setup, and is motivated by the impact their work has on end-to-end supply chain performance.
What you´ll do
- Plan and execute deliveries into shipments and tender to the approved Carriers in the Oracle Transport Management (OTM) system on a timely manner to ensure that sales orders will be allocated accordingly
- Collaborate proactively with Customer Service, Warehouse and Carriers, as part of invoice validation process
- Coordinates with Carriers, Warehouse and Customer Service in regards with shipment revisions and status
- Perform daily Oracle Transport Management (OTM) Inbox system support
- Actively proposing continuous improvement project and initiatives for further process enhancements
- Adhere to agreed procedures and Henkel’s compliance guidelines
- Maintain strong working relationship and communication directly with the Local Load Management Team, Purchase to Pay Team, Tariff Maintenance Team, Warehouse and Distribution Centers and Customer Service
