Veterans and Military Spouses belong at Oracle
This is a place where your military experience and talent will help you thrive. Our culture of inclusion values the skills that veterans bring to our workforce and empowers you to use them to transform the world for the better. Get a head start on your civilian career today.
About the Oracle Veteran Internship Program (OVIP):
Oracle is proud to sponsor an internship and integration program that exposes transitioning military veterans and active-duty Military Spouses new to the corporate culture, provides hands-on job-skill training and experience, and offers enhanced professional and personal development. At Oracle, we are committed to the development and professional growth of our veterans and military spouses. Our paid internship program is specifically designed to aid military veterans, transitioning servicemembers and active-duty military spouses new to the corporate sector in their transition to a career in the private or public sector.
Veterans and Military Spouses accepted into our program will work closely with corporate leadership, military veteran coaches and HR professionals to help prepare for a successful transition. Interns will engage in on-the-job training and professional development in fields such as information technology, technical/systems consulting, technical support, facilities, finance, human resources, logistics, marketing, sales or developmental training in sales or for customer support (as available).
US Veteran transitioning from active service or Military Spouse new to corporate experience preferred
About the Company:
For more than four decades, Oracle has delivered innovations that have helped build entire industries. We remain the gold standard as the world’s first autonomous database and industry’s broadest and deepest suite of AI-powered cloud applications. The following facts and figures highlight some of the many ways we continue to deliver innovations for our customers, partners, and communities. With annual revenue of US$57 billion in FY2025, Oracle is the world’s largest EHR implementation, serving more than 9.5 million beneficiaries spanning the United States, Europe, and the Asia Pacific region; has 5 million registered members of Oracle’s customer and developer communities; and 469 independent user communities in 97 countries representing more than 1 million members.
Additional Information:
Hourly wage is $30 per hour. This is a 40 hour per week position
Internal Responsibilities
The Oracle Cloud Infrastructure (OCI) delivers mission-critical applications for top tier enterprises around the world. Our cloud offers unmatched hyper-scale, multi-tenant services deployed in more than 40 regions worldwide.
The mission of our Network Reliability Engineering team is to provide exceptional network reliability and automation services that enable our customers to drive operational excellence in OCI networks at scale. By focusing on both reactive and proactive functions, we aim to minimize downtime, quickly resolve incidents, and continuously enhance network performance through automation, advanced monitoring, and a customer-centric approach.
What you will bring:
- 5+ years of experience in networking technologies
- Proficiency with Python or similar scripting language
- Proficiency with network technologies and protocols (TCP/IP, BGP, OSPF, MPLS)
- Experience developing network automation or device management solutions
- Excellent communication and organizational skills, thriving in collaborative and agile teams
- Ownership mindset - delivering results, embracing ambiguity, and driving continuous improvements.
- Experience working in a network support role
- Proficiency with other network technologies and protocols including IS-IS, RSVP-TE, EVPN, VxLAN, DHCP, DNS, IPv4 and IPv6 etc.
- Experience with network modeling and programming – YAML, YANG, OpenConfig, NETCONF
- Experience with network monitoring and telemetry solutions.
- Experience with Ticket systems like Jira, and Version control systems like Git.
- Knowledge of Scrum & Agile Methodologies
Preferred Qualifications:
Responsibilities
Supports the design, deployment, and operations of a large-scale global Oracle Cloud Infrastructure (OCI). Primarily focused on the development and support of network fabric and systems through a combination of a deep level understanding of networking at the protocol level coupled with programming skills. As OCI is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices supporting millions of servers, connected over a mix of dedicated backbone infrastructure, CLOS Network, and the Internet.
Participates in network solution and architecture design process.
Participate in operational support rotations as primary and secondary.
Provide break-fix support for events. Serve as the escalation point for event remediation. Lead post-event root cause analysis.
Join major event/incident calls, use technical and analytical skills to resolve network issues that impact Oracle customers/services
Fault handling and escalation - Identifying and responding to faults on OCI’s systems and networks, collaborating closely with 3rd party suppliers, handling escalation through to resolution
Collaborate with program/project managers to develop milestones and deliverables.
Will primarily use existing procedures and tools to develop and safely execute network change. However, may have to develop new procedures from time to time.
Develop solutions to enable front line support teams to act on network failure conditions.
Mentor junior engineers.
Coordinate with networking automation services for the development and integration of support tooling.
Coordinate with network monitoring to gather telemetry and create alerts rules using them.
Build dashboards to represent data at various network layers and device roles that help identify network issues, anomalies.
Frequently develops scripts to automate routine tasks for team and business units.
Serves as SME on software development projects for network automation and network monitoring.
Collaborate with network vendor technical account team and internal Quality Assurance team to drive bug resolution and assist in the qualification of new firmware and/or operating systems.
External Responsibilities
The Oracle Cloud Infrastructure (OCI) delivers mission-critical applications for top tier enterprises around the world. Our cloud offers unmatched hyper-scale, multi-tenant services deployed in more than 40 regions worldwide.
The mission of our Network Reliability Engineering team is to provide exceptional network reliability and automation services that enable our customers to drive operational excellence in OCI networks at scale. By focusing on both reactive and proactive functions, we aim to minimize downtime, quickly resolve incidents, and continuously enhance network performance through automation, advanced monitoring, and a customer-centric approach.
What you will bring:
- 5+ years of experience in networking technologies
- Proficiency with Python or similar scripting language
- Proficiency with network technologies and protocols (TCP/IP, BGP, OSPF, MPLS)
- Experience developing network automation or device management solutions
- Excellent communication and organizational skills, thriving in collaborative and agile teams
- Ownership mindset - delivering results, embracing ambiguity, and driving continuous improvements.
- Experience working in a network support role
- Proficiency with other network technologies and protocols including IS-IS, RSVP-TE, EVPN, VxLAN, DHCP, DNS, IPv4 and IPv6 etc.
- Experience with network modeling and programming – YAML, YANG, OpenConfig, NETCONF
- Experience with network monitoring and telemetry solutions.
- Experience with Ticket systems like Jira, and Version control systems like Git.
- Knowledge of Scrum & Agile Methodologies
Preferred Qualifications:
Responsibilities
Supports the design, deployment, and operations of a large-scale global Oracle Cloud Infrastructure (OCI). Primarily focused on the development and support of network fabric and systems through a combination of a deep level understanding of networking at the protocol level coupled with programming skills. As OCI is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices supporting millions of servers, connected over a mix of dedicated backbone infrastructure, CLOS Network, and the Internet.
Participates in network solution and architecture design process.
Participate in operational support rotations as primary and secondary.
Provide break-fix support for events. Serve as the escalation point for event remediation. Lead post-event root cause analysis.
Join major event/incident calls, use technical and analytical skills to resolve network issues that impact Oracle customers/services
Fault handling and escalation - Identifying and responding to faults on OCI’s systems and networks, collaborating closely with 3rd party suppliers, handling escalation through to resolution
Collaborate with program/project managers to develop milestones and deliverables.
Will primarily use existing procedures and tools to develop and safely execute network change. However, may have to develop new procedures from time to time.
Develop solutions to enable front line support teams to act on network failure conditions.
Mentor junior engineers.
Coordinate with networking automation services for the development and integration of support tooling.
Coordinate with network monitoring to gather telemetry and create alerts rules using them.
Build dashboards to represent data at various network layers and device roles that help identify network issues, anomalies.
Frequently develops scripts to automate routine tasks for team and business units.
Serves as SME on software development projects for network automation and network monitoring.
Collaborate with network vendor technical account team and internal Quality Assurance team to drive bug resolution and assist in the qualification of new firmware and/or operating systems.
