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Job Summary and Qualifications
The Consulting Product Analyst is focused on providing subject matter expertise on the Sarah Cannon Radiation Oncology applications including functionality and utilization, while collaborating with project teams and business partners to meet IT&S project objectives. This position will provide leadership to other analysts and technical teams to ensure successful delivery of oncology solution initiatives according to Sarah Cannon Radiation Oncology programmatic objectives.
The successful candidate will have excellent verbal and written communication skills, the ability to establish effective working relationships and manage multiple priorities. This includes discussions and collaborating with other project team members and managers to design functional product details and changes, identify and escalate project issues, and ultimately ensure product requirements are met.
The candidate will provide hands-on expertise to independently resolve service delivery or functionality issues with Radiation Oncology products, while frequently communicating with project team members, support resources, other supporting external vendors, and end users. This position requires a strong working knowledge on how the Radiation Oncology resources utilize the products, by maintaining strong relationships with business partners and product users.
The ideal candidate for this position has an IT product development background with well-developed communication and leadership skills. Oncology product and/or clinic-setting exposure, with Varian’s ARIA EMR, Elekta’s Mosaiq EMR, and/or MEDITECH experience are a plus.
Duties Include But Are Not Limited To:
- Identify product gaps and leads enhancement efforts
- Collaborates with business owners to determine technology needs and translates those needs into system requirements and design specifications
- Leads the preparation of system development artifacts such as requirements, analysis, process flow and design system documentation including user guides and system administration procedures for portal and workflow applications
- Lead the creation of standardized programmatic reports for the enterprise
- Lead the enterprise deployment to the Radiation Oncology community including configuration, testing, and training
- Work closely with each program to ensure software usage optimization
- Develops and identifies potential operational changes to streamline operations and enhance service delivery
- Oversee new interface coordination per the deployment schedule and assist with future integration strategies to support the service line
- Provide tier 2 customer support to the end users
- Provide on call (afterhours) support as assigned
- Ability to multi task, given various task assignments, assisting management in prioritization of tasks
- Take ownership of responsibilities, working individually or with teams to accomplish goals
- Works with all departments throughout the product delivery cycle to ensure project dates are met and ensure timely completion of Product Analyst deliverables
- Perform other duties as assigned.
- Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”.
Knowledge, Skills, and Abilities - Strong SQL knowledge
- Working knowledge of network and infrastructure concepts
- Knowledge of business process improvement, workflows, evaluation of processes, business process modeling and data modeling preferred
- Professional demeanor and positive attitude; customer service orientation.
- Ability to accomplish IT project assignments, analyzing a number of alternative approaches in the process of advising management on aspects of IT system development, operations and solutions
- Excellent communication and inter-personal skills.
- Ability to learn, understand, and apply new technologies, methods, and processes.
- Working knowledge of scrum and agile project delivery methodologies.
- Demonstrate ability to establish and build strong relationships across a broad range of personality types.
- Excellent ability to communicate effectively with HCA staff and information technology personnel verbally and in writing.
- Demonstrate strong customer orientation.
- Excellent leadership and teaching abilities.
- Demonstrate advanced computer skills.
What qualifications you will need:
- Bachelor's Degree preferred
- Seven or more years of experience in increasingly challenging products in business with a proven delivery track record.
- Demonstrated advance subject matter experience of a service line application
- A background working with a fast paced, results oriented environment.
- Some travel required but generally less than 25%
Certification/Licensure:
- Scrum certification preferred
- Agile certification preferred
Benefits
Sarah Cannon Network, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Consulting Product Analyst opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
