Overview
Job Description:
Support all site functions in relation to professionally administration, site reception desk operations, greeter, registers and assist Visitors to the Facility. Provide clerical support to several departments. Assist Facility Team in administration when deemed necessary. Execute all work and communications in a hospitality and concierge manner. Coordinates and performs the administrative and office management functions of an office. Assists office manager in ensuring that onsite functions of the office are running smoothly. Supports teams in administrative tasks as needs arise. Files and organizes office documents, invoices, and manuals. Liaises with vendors of required office supplies and takes inventory. Participate in office policy development and the generation of new procedures. Facilitate building safety protocols in accordance with security team guidelines and undertake bookkeeping duties. Workplace / Employee experience ambassador
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff and Management Team Members
401(k) – You become eligible to make personal contributions beginning the first of the month following 30 days of employment. You become eligible for the ABM match beginning the first of the month following six months of employment. ABM matches your pre-tax and/or Roth contributions, dollar for dollar, for the first 3%. For the next 2%, ABM contributes $0.50 for each dollar you contribute. Your contributions and match are immediately vested.
Job Duties
- Registration of / assistance to visitors in directing them to the appropriate individual/department
- Responds to clients’ requests as required
- Provide general information to visitors/employees, including phone numbers, facility locations, maps and directions
- Provide clerical support to multiple departments
- Enter and follow up on Corrective Maintenance work orders with facility team, record process for completion
- Planning/ Scheduling experience
- A/P function experience
- PO Creation through Billing
- Customer Centric
- Participate in development of SOP’s
- Other duties as assigned
- Manages ABM purchasing program; in alignment to budget
- Reviews and approves invoices on a regular basis and processes to accounting for inclusion on monthly invoice
- Ensures that staff receives adequate technical, administrative and other training; participates in training individually
- Manages staff in accordance with ABM employee relations philosophy and policies; communicates and administers ABM personnel policies
*Job duties may be modified at any time
Essential Job Functions/Qualifications:
- Promotes hospitality and concierge atmosphere, friendly and courteous at all times
- Creative problem solver with elimination of roadblocks
- Assist with event planning and communications
- Exceptional computer skills and reporting
- Highly adaptable to new computer systems
- Highly flexible
- Pays close attention to details
- Highly professional in dealings with all constituents: Employees, suppliers, customers and public
- Must be dependable and reliable
- 3- 5 years professional experience in customer service or professional office
- Flexible work schedule
- Strong positive communication skills
- Professional appearance
- Experienced in Front Desk and switchboard operations
Work Environment
- General office environment
- Shop environment
- Some exterior/outside environment
Organizational Relationships
- Reports to the National Account Director, but interacts with client directly on a daily basis
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