What does a strong OnBase Business Application Analyst do?
The OnBase Business Application Analyst is responsible for the design, configuration, support, and optimization of the OnBase enterprise content management (ECM) system. This role serves as a liaison between IT and business units, ensuring that OnBase solutions align with organizational workflows and compliance standards. Analysts play a key role in enhancing document management, workflow automation, and system integration to improve operational efficiency.
What you will do?
Develop, configure, and maintain OnBase Solutions (Processor Models, Workflow, Unity)
Analyze business processes and pursue application improvements
Troubleshoot and resolve system issues and user-reported problems.
Collaborate with peers and infrastructure teams
to optimize workflows.
Maintain security protocols and compliance standards under our application umbrella
Document processes and provide technical support for application systems.
Analyze and improve delivery performance
using relevant tools and metrics.
Maintains on-call availability to respond to application inquiries; must be flexible and available with the scheduling.
What you will need to have:
Bachelor's degree in Computer Science, Information Technology, or related field (preferred).
5+ years of experience with OnBase administration and development.
Proficiency in SQL, scripting, and understanding of databases
Monitoring Dynatrace, Splunk, and Moogsoft skills
Ticketed/Projects ServiceNow,Clarity experience
Ability to troubleshoot technical issues and work collaboratively with cross-functional teams.
Excellent communication and problem-solving skills.
Perks at Work:
We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
Advance your career with training, development, certification, and internal mobility opportunities.
Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
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