At Ally, we’re relentless about doing the right thing and delivering results that matter. In this newly created role within Operational Excellence in Customer Care and Operations (CCO), you’ll support the translation of strategy into action by using digital process intelligence, analytics, and structured execution planning to support high-priority operational initiatives. You’ll bring data-driven insight, organization, and coordination to complex work, helping identify opportunities, prepare initiatives for execution, and support delivery of operational improvements.
This role is ideal for someone who enjoys solving complex problems, thrives in cross-functional environments, and is motivated by turning strategic intent and process insight into tangible operational outcomes. The role may also support project or initiative management for select operational or digital process improvement efforts.