Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.
How you’ll make an impact:
The PLM Product Manager will be a key driver of innovation and efficiency within the organization's Product Lifecycle Management (PLM) systems. This role will define and execute the strategic vision for the Flex PLM application, ensuring that the system aligns with business objectives and supports the company's product development and go-to-market strategies. By collaborating with cross-functional teams, the Product Manager will enable a seamless integration of processes and tools, contributing to improved productivity, collaboration, and time-to-market outcomes.
Key Responsibilities:
Strategic Roadmap Development:
Develop, own, and manage the Flex PLM application roadmap, incorporating long-term strategic goals, emerging technologies, and business priorities.
Prioritize features and initiatives through a structured evaluation of business needs, stakeholder input, and ROI analysis.
Collaborate with leadership to ensure roadmap alignment with organizational strategy and growth plans.
Stakeholder Alignment and Collaboration:
Facilitate alignment across diverse business groups and leadership, balancing competing priorities with a focus on delivering maximum value.
Foster a collaborative environment where stakeholders across design, merchandising, engineering, and IT are aligned with the system's objectives.
Serve as the key liaison between business and technical teams to ensure clarity, alignment, and successful execution of product goals.
Requirements Management and Implementation:
Lead requirements-gathering sessions with cross-functional stakeholders to identify system enhancements and opportunities for process improvement.
Ensure accuracy and completeness of requirements while assessing end-to-end impacts on related systems, workflows, and business processes.
Oversee the design, development, and deployment of PLM application enhancements, ensuring they meet functional and operational needs.
Market Research and Competitive Analysis:
Conduct ongoing market research and competitive analysis to identify trends, emerging technologies, and potential opportunities to elevate the PLM platform.
Benchmark the PLM application against industry standards and competitors to maintain a cutting-edge solution.
Product Performance and User Experience:
Monitor product performance metrics and user satisfaction, leveraging insights to inform continuous improvements.
Establish and execute a feedback loop with end-users to enhance system usability and functionality.
Implement change management strategies to ensure smooth adoption of new features and updates.
Training and Communication:
Design and lead training sessions, workshops, and documentation efforts to enhance user proficiency with the PLM application and associated processes.
Create and deliver regular reports to senior management on product status, updates, key metrics, and strategic recommendations.
We’d Love to hear from you if: (Requirements section)
Must have:
- 3+ years of experience in product management, preferably in retail, consumer goods, or related industries.
- Bachelor's degree in a relevant field such as Business Administration, Information Systems, or Engineering. Advanced degrees are a plus.
- Proven experience as a Product Manager or similar role, ideally in a PLM or enterprise software environment.
- Strong understanding of product lifecycle management processes and tools. Experience with Flex PLM is highly desirable.
- Exceptional communication and collaboration skills, with the ability to influence stakeholders and drive consensus across teams.
- Demonstrated expertise in requirement gathering, business process analysis, and end-to-end solution delivery.
- Strong analytical and problem-solving skills, with the ability to manage competing priorities effectively.
- Familiarity with market trends, emerging technologies, and user-centered design principles in enterprise applications.
- Experience in leading cross-functional teams and managing complex projects.
Preferred skills and experience:
- Bachelor’s degree in business, Engineering, IT or a related field.
Physical Demands
- Role is based in our Buckhead office location with opportunity for a hybrid onsite/remote work format
- Normal office environment with limited travel
OUR Team Members:
Lead Courageously: Have a strong sense of personal values that align with our Company values
Collaborates Broadly: Build cooperation, trust, and thrive in a consensus driven environment
Customer Focus: Proactively seek opportunities to leverage data and fact-based insights to serve customers and/or internal clients
Drive Growth: Set aggressive goals and implement plans precisely
Cultivates Innovation: Respectfully challenge the “we’ve always done it this way” mentality and explore new ways to achieve desired outcomes
Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.
