Amentum, a global leader in advanced engineering, technical, and professional services serving the US government, allies, and critical infrastructure sectors, is seeking a Dispatcher (Transportation) to support a unique U.S. Air Force program based on the island of Diego Garcia. The Dispatcher will be responsible for efficiently organizing and overseeing the dispatch of transportation vehicles and equipment to ensure timely and safe scheduling within required guidelines.
Job Responsibilities:
- Provide efficient dispatching services for transportation vehicles and equipment to ensure they are dispatched in a timely and organized manner for scheduled and unscheduled assignments.
- Ensure all B-Pool, C-Pool, and rental vehicles are strictly used by U.S. Government personnel and in compliance with applicable regulations.
- Provide dispatch services that meet strict time standards, ensuring vehicles are available within ±15 minutes of the scheduled time during normal working hours and within two hours after normal working hours.
- Supervise or perform vehicle and equipment inspections at check-out and check-in, ensuring that all discrepancies are promptly noted by the operator on the appropriate forms, including:
- NAVFAC Form 11260/4
- NAVFAC Form 9-11240/13
- Operator’s Daily Checklist (ODCL)
- Maintain detailed, accurate, and up-to-date logs and records of all dispatch activities, including vehicle assignments, usage, and condition reports.
- Monitor vehicle availability and coordinate schedules to ensure proper allocation and efficient fleet utilization.
- Communicate effectively with government personnel and vehicle operators regarding trip details, special requirements, and operational instructions.
- Assist transportation operators in resolving discrepancies related to equipment and vehicle conditions, escalating issues to higher-level personnel if needed.
- Track equipment maintenance schedules and coordinate with maintenance personnel to ensure all vehicles and equipment are in optimal operating condition.
- Enforce safety standards and operating procedures for all transportation services and equipment usage.
- Provide customer-focused service to U.S. Government personnel and support them with their transportation requirements.
Minimum Requirements:
- 2-3 years of experience in transportation dispatch, vehicle coordination, or similar role within military, government, or industrial settings.
- High school diploma or equivalent; additional certifications or training in transportation/logistics are an asset.
- Knowledge of vehicle dispatch systems, scheduling, and inspection procedures including NAVFAC Form 11260/4, NAVFAC Form 9-11240/13, and the Operator’s Daily Checklist (ODCL).
- Familiarity with dispatching processes for government-operated or military transportation pools, including B-Pool, C-Pool, and rental services.
- Strong organizational, time management, and problem-solving skills to coordinate vehicle schedules and meet operational deadlines.
- Excellent communication and customer service skills to interact with U.S. Government personnel, contractors, and other stakeholders in a professional manner.
- Proficiency in using digital tools such as dispatching systems, scheduling software, and Microsoft Office applications.
- Ability to work in a fast-paced environment and respond to last-minute operational requirements.
- Must be in possession of a valid passport and be able to travel internationally.
- Passport should be valid for a minimum of one (1) year or more at the time of hiring.
- Ability to successfully pass contract medical requirements and maintain requirements for the duration of deployment.
- Must be able to obtain and maintain facility credentials/authorization.
Preferred Qualifications:
- Prior experience in an austere OCONUS (Outside the Continental United States) environment with a multi-national workforce is preferred.
- Valid country driver’s license and passport.
- Country visa (as required in line with the U.S. Department of State Foreign Clearance Guide).
- Experience supporting U.S. Air Force operations or similar government transportation programs.
- Familiarity with regulations and procedures governing transportation services on military installations.
- Experience managing transportation operations for government or military projects.
- Certification for operating material handling equipment (MHE) or other technical systems for vehicle dispatching.
OTHER RESPONSIBILITIES
Safety: Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements, fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.
Quality: Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand their Quality Management and Customer Satisfaction responsibilities.
Procedure Compliance: Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to the job.
